Field Equipment Service Technician

Associated Packaging, Inc.; Mesquite (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

Associated Packaging, Inc. in Mesquite, Texas is looking for an Equipment Service Technician to perform installation, maintenance, and repair of equipment. The ideal candidate has 3-5 years of experience in machinery and conveyor equipment, strong customer service skills, and will thrive in a collaborative environment.

You will be responsible for ensuring excellent customer experiences while managing relationships with suppliers and vendors. A valid driver’s license and dependable transportation are required for local travel.

Qualifications

• 3-5 years of experience in machinery and conveyor equipment required.
• Familiarity with scheduling service calls and managing customer relationships.
• Valid driver's license and dependable transportation necessary.

Responsibilities

• Install, repair, and maintain machinery and equipment on-site.
• Train customers on proper usage of equipment.
• Produce detailed service reports and monitor workflow.

Skills

Customer service skills

Proficient computer skills

Analytical and problem-solving skills

Business analysis and project management

Education

High school diploma or equivalent

Tools

MS Office Suite

Allen Bradley or equivalent PLCs

Job description

Associated Packaging, Inc. in Mesquite, Texas is looking for an Equipment Service Technician to perform installation, maintenance, and repair of equipment. The ideal candidate has 3-5 years of experience in machinery and conveyor equipment, strong customer service skills, and will thrive in a collaborative environment.

You will be responsible for ensuring excellent customer experiences while managing relationships with suppliers and vendors. A valid driver’s license and dependable transportation are required for local travel.