Field Engineering Specialist - Lab Equipment On-Site (NJ)

F. Hoffmann-La Roche AG

Princeton (NJ)

On-site

USD 71,000 - 132,000

Full time

12 days ago

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Benefits offered by this job

Discretionary bonus

Job summary

F. Hoffmann-La Roche AG is seeking a Field Engineering Specialist for Southern New Jersey, based near Princeton.

The role involves technical repair, installation, and service of Roche product lines at laboratory customer sites, with daily travel and some overnight stays. Requirements include a high school diploma with technical training or equivalent, and 5 years of progressive field experience in mechanical/hardware/software repair or networking.

Qualifications

High school diploma and 2 years of technical school or equivalent military training or work experience.
5 years of progressive experience repairing/servicing mechanical/system hardware and software, or networking/wireless networking.
Bachelor's degree in a relevant field with 1-2 years of progressive experience acceptable.

Responsibilities

Travel to customer sites for on-site service, repair, and installation of Roche products.
Diagnose and resolve mechanical, hardware, software, and system failures.
Document all service activities and contribute to quality improvements.
Serve as a customer contact for technical and service-related issues and maximize customer satisfaction.