Field Engineer Technician - Onsite Pro with Unlimited PTO

Unisys; Norwich (CT); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Unlimited paid time off

401(k) match

Comprehensive healthcare

HSA matching

Ongoing learning opportunities

Résumé du poste

Unisys is seeking a Field Engineer to provide the full range of field engineering support for a base of large, complex clients. You will take complete ownership of onsite service activity and perform advanced-level maintenance on all products, including installation tasks.

You will use advanced tools and knowledge to resolve client problems, provide technical feedback to improve service delivery, and help teammates with expertise. Documentation and metrics reporting will be part of your role.

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally, 2-4 years’ experience in area of responsibility.

Responsabilités

• Provides the full range of Field Engineering support for an assigned base of large / complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
• Identifies and resolves systemic issues within the team.
• Proactively supports the needs of other team members, providing technical assistance and expertise.
• Contributes to improved client services metrics reporting and documentation.

Connaissances

Field engineering

Onsite service ownership

Technical troubleshooting

Formation

High School Diploma or GED

Technical certification or Associate Degree

Description du poste

Unisys is seeking a Field Engineer to provide the full range of field engineering support for a base of large, complex clients. You will take complete ownership of onsite service activity and perform advanced-level maintenance on all products, including installation tasks.

You will use advanced tools and knowledge to resolve client problems, provide technical feedback to improve service delivery, and help teammates with expertise. Documentation and metrics reporting will be part of your role.