Field Engineer: HVAC Systems & Onsite Support

Captiveaire - Region 114 Western PA; Philadelphia (Philadelphia County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Disability & life insurance

401k with employer match

Paid holidays

Paid time off (PTO)

Flexible spending account (FSA)

Tuition reimbursement including PE (PE

Relocation assistance

Job summary

The Field Engineer at CaptiveAire Systems, Inc. will support the sales team with construction management and after-sales field support, traveling to job sites within a defined territory while based at the Bala Cynwyd, PA sales office.

The role blends field and office work and offers extensive formal training under a mentor to master CaptiveAire products, troubleshooting, and engineering processes. Projects span design, procurement, coordination and post-sale support; duties include field data

Qualifications

• 0-5 yrs experience.
• 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred.
• Hands on, technical internship/co-op experience is preferred.
• Must enjoy hands on product exposure.
• HVAC and/or electrical experience strongly preferred.
• Multi-tasking, problem solving and strong communication skills a must.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire.
• MUST BE A “GO GETTER”!
• Must be able to travel for training.

Responsibilities

• In-field data analysis and remote troubleshooting using building management system, travel required.
• Troubleshoot issues with existing and newly installed equipment in the field and provide immediate solutions.
• Maintain expert knowledge of CaptiveAire products.
• Work closely with engineering team, service team, local sales team and customers to help find best outcomes on installed jobs.
• On site for construction trade coordination meetings and startups to ensure a good outcome.
• Review and analyze data gathered from installed equipment in order to make product improvements, utilizing our CASLink remote monitoring system.
• Use mechanical building design knowledge to review applications for customers and suggest improvements in operation.
• Perform 3rd party training for outside contractors on CaptiveAire products.
• Provide reports to Regional Manager as well as other teams on customer feedback/challenges, quality, product improvements/issues.

Skills

Field engineering

Travel readiness

Customer communication

Problem solving

Education

4-year technical degree (mechanical/electrical/construction)

Tools

CASLink

Job description

The Field Engineer at CaptiveAire Systems, Inc. will support the sales team with construction management and after-sales field support, traveling to job sites within a defined territory while based at the Bala Cynwyd, PA sales office.

The role blends field and office work and offers extensive formal training under a mentor to master CaptiveAire products, troubleshooting, and engineering processes. Projects span design, procurement, coordination and post-sale support; duties include field data