Field Dispatcher II – Tech Routes & Customer Calls

Astound; Stanwood (WA); In loco; USD 22.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

401k with match

Health, dental, vision insurance

Paid time off

Paid holidays

Tuition reimbursement

Employee discounts

Descrizione del lavoro

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We offer a robust benefits package and opportunities for growth.

This full-time role in Stanwood, WA includes monitoring technician routes, coordinating with field staff, and handling pre-call and post-install surveys, with a base pay of $16-$25 per hour and potential bonuses.

Competenze

• High school diploma or equivalent.
• 0 years of experience required.
• Proficient in Microsoft Office and G-Suite.
• Strong written and verbal communication skills.

Mansioni

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Perform other duties as assigned.

Conoscenze

Microsoft Office

G-Suite

Communication skills

Formazione

High school diploma or equivalent

Descrizione del lavoro

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We offer a robust benefits package and opportunities for growth.

This full-time role in Stanwood, WA includes monitoring technician routes, coordinating with field staff, and handling pre-call and post-install surveys, with a base pay of $16-$25 per hour and potential bonuses.