Fiber Dispatch Pro: Coordinate Tech Routes & Customer Prep

Astound; San Antonio (TX); Sur place; USD 22 000 - 34 000; Plein temps

Avantages offerts par ce poste

Paid time off

Paid holidays

Sick time

Tuition reimbursement

401(k) plan

Retirement plan

Employee discount

Résumé du poste

Astound is a leading provider of internet, WiFi, mobile, and TV services. This role supports coordinating technician routes, maintaining communication with technicians, and performing pre- and post-installation checks while ensuring account integrity.

We offer a comprehensive benefits package, including 401(k), paid time off, holidays, tuition reimbursement, and employee discounts. Base hourly pay ranges from $16 to $25, with potential bonuses.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Microsoft Office proficiency.
• G-Suite proficiency.
• Effective communication skills (written and verbal).

Responsabilités

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Connaissances

Effective communication

Formation

High school diploma or equivalent

Outils

Microsoft Office

G-Suite

Description du poste

Astound is a leading provider of internet, WiFi, mobile, and TV services. This role supports coordinating technician routes, maintaining communication with technicians, and performing pre- and post-installation checks while ensuring account integrity.

We offer a comprehensive benefits package, including 401(k), paid time off, holidays, tuition reimbursement, and employee discounts. Base hourly pay ranges from $16 to $25, with potential bonuses.