Field Dispatch & Scheduling Coordinator

D.H. Pace Company, Inc.; Columbus (OH); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Life insurance and disability

401(k) with match

HSA/FSA options

Supplemental benefits

Employee discounts

Annual performance reviews

Job summary

DH Pace Company, Inc. is seeking a Department Coordinator to efficiently coordinate field employees in Columbus, OH. The role emphasizes scheduling, billing support, and ensuring customer satisfaction.

Strong communication and organizational skills are essential to succeed in a high-volume environment. The position offers competitive pay with potential growth and benefits. Successful candidates will join a family-owned, industry-leading company with a long-standing presence and a commitment to

Qualifications

• Experience using Microsoft Office Suite.
• Experience in a dispatch or other high volume administration field is a plus.
• Excellent communication skills and focus on customer service.
• Good time management, organized, and ability to multi-task.
• Represent the company in a professional manner.

Responsibilities

• Schedule technicians to customer job sites and collect/finalize/submit job details.
• Ensure customer COD payments are collected prior to job completion.
• Clear technicians schedules of completed tickets and align open tickets for materials, billing, and voided tickets.
• Run, review and manage department reports to meet customer expectations.

Skills

Microsoft Office

Dispatch experience

Communication

Time management

Multitasking

Professional demeanor

Job description

DH Pace Company, Inc. is seeking a Department Coordinator to efficiently coordinate field employees in Columbus, OH. The role emphasizes scheduling, billing support, and ensuring customer satisfaction.

Strong communication and organizational skills are essential to succeed in a high-volume environment. The position offers competitive pay with potential growth and benefits. Successful candidates will join a family-owned, industry-leading company with a long-standing presence and a commitment to