Department Scheduler & Dispatch Coordinator

Dhpace; Columbus (OH); On-site; USD 44,673 - 64,776; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Generous paid time off

401(k) with employer match

Employee discounts

Job summary

Dhpace is seeking a Department Coordinator in Columbus, OH to effectively coordinate field employees and ensure customer satisfaction. This role involves managing technician schedules and ensuring successful job completion.

Applicants should have experience in dispatching or scheduling, possess excellent communication skills, and be well-organized. Benefits include comprehensive medical coverage, generous paid time off, and a 401(k) plan with employer match.

Qualifications

• Experience in dispatch or high volume administration is a plus.
• Must represent the company in a professional manner.

Responsibilities

• Schedule technicians to customer job sites.
• Ensure customer payments are collected before job completion.
• Manage department reports and service tickets.
• Provide accurate work orders to the warehouse.
• Assist field techs with troubleshooting.

Skills

Microsoft Office Suite

Excellent communication skills

Customer service focus

Time management

Organizational skills

Multi-tasking ability

Job description

Dhpace is seeking a Department Coordinator in Columbus, OH to effectively coordinate field employees and ensure customer satisfaction. This role involves managing technician schedules and ensuring successful job completion.

Applicants should have experience in dispatching or scheduling, possess excellent communication skills, and be well-organized. Benefits include comprehensive medical coverage, generous paid time off, and a 401(k) plan with employer match.