Dispatcher

ARS; Manassas (VA); Presencial; USD 28.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Paid training

Insurance after 31 days

Low-cost medical

Dental & Vision

HSA/FSA

401(k) with match

PTO + holidays

Life insurance

Career growth

Descripción de la vacante

ARS-Rescue Rooter in Manassas, VA is seeking a dispatch coordinator to ensure service technicians are dispatched efficiently and customer needs are met promptly.

You will manage the flow of calls from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and knowledge of local geography are essential, with weekend rotations as needed.

Formación

• Prior dispatch, scheduling, or call center experience.
• Proficiency in Microsoft Office and multi-line phone systems.
• Familiarity with local geography to support route planning.
• Must report daily to the office (not a remote position).
• Flexibility to work assigned shifts and weekend rotations as needed.

Responsabilidades

• Dispatch service technicians and manage call flow.
• Coordinate scheduling and guide field teams throughout the day.
• Maintain strong communication with customers and team members.

Conocimientos

Dispatch experience

Call center experience

MS Office

Multi-line phone

Local geography knowledge

Strong communication

Herramientas

Microsoft Office

Call center software

Descripción del empleo

Company Name

ARS-Rescue Rooter

Overview

Pay: $20 - $23 per hourSchedule: (MUST BE FLEXIBLE) Ability to work around business needs, including rotating weekends and shifts starting as early as 7am and ending as 9pmFull-time, year-round workJoin ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.

What We Offer

Weekly pay via direct depositPaid training and onboardingInsurance available after 31 daysLow-cost medical (as low as $5/week)Dental, vision, HSA/FSA401(k) with company match13 days PTO + 8 paid holidaysCompany-paid life insuranceClean office environment with strong team cultureCareer growth within a national service network

Responsibilities

Ensure service technicians are dispatched efficiently and customer needs are met promptly. Manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.

Qualifications

What You Need:Prior dispatch, scheduling, or call center experienceProficiency in Microsoft Office and multi-line phone systemsFamiliarity with local geography to support route planningMust report daily to the office (not a remote position)Flexibility to work assigned shifts and weekend rotations as neededMust pass background check and drug screening

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.