Field Diagnostics & Equipment Maintenance Specialist

Roche Holding AG; Denver (CO); On-site; USD 56,000 - 104,000; Full time

Benefits offered by this job

Annual bonus

Job summary

Roche is seeking a field-service oriented professional to maintain and install Roche products on-site. You will diagnose mechanical, hardware, software, and system failures, perform updates, and document all actions per quality procedures.

This role requires travel up to 90%, with preference for candidates near Denver, CO. The candidate should have a high school diploma with technical training or an engineering/chemistry degree, plus strong communication and customer-service skills.

Qualifications

• 2 years of technical school or equivalent military training or equivalent work experience.
• Bachelor’s degree in Biomedical Engineering, Mechanical Engineering, Electrical Engineering, Chemistry or related field.

Responsibilities

• Provide on-site preventative maintenance and installation of Roche products.
• Diagnose mechanical, hardware, software, and system failures and perform updates and reagent conversions.
• Document all activity in accordance with quality procedures and train for required certifications.
• Travel up to 90% and ensure high customer satisfaction while maintaining Roche equipment.

Skills

Technical troubleshooting

Electro-mechanical knowledge

Customer service

Communication skills

Education

High school diploma + technical training

Bachelor's in Biomedical/Mechanical/Electrical Engineering or Chemistry

Job description

Roche is seeking a field-service oriented professional to maintain and install Roche products on-site. You will diagnose mechanical, hardware, software, and system failures, perform updates, and document all actions per quality procedures.

This role requires travel up to 90%, with preference for candidates near Denver, CO. The candidate should have a high school diploma with technical training or an engineering/chemistry degree, plus strong communication and customer-service skills.