Field Device Collection & Customer Care Associate

Stryker Corporation; Myrtle Beach (SC); Hybrid; Confidential; Full time

Job summary

Stryker Corporation is seeking a Service Associate to operate in a field-based role, traveling to hospitals within the assigned territory to collect single-use devices and train staff on sustainability solutions. You will collaborate with supervisors and sales reps, building strong customer relationships and driving device collection growth.

The position emphasizes customer service, relationship-building, and effective use of MS Office and Power BI for tracking progress.

Qualifications

• Requires valid and unrestricted driver’s license.
• Personal vehicle use; travel 80–100 miles/day depending on territory.
• Ability to obtain and maintain credentials at hospitals within territory.
• Proficient with MS Office and Power BI for reporting.

Responsibilities

• Collects single-use devices at hospitals within the designated territory.
• Engages with hospital staff and demonstrates Stryker Sustainability Solution’s bins and processes.
• Builds relationships with customers and increases device collections.
• Participates in team huddles and reports on receipt growth and collection tracking.

Skills

Customer service

Relationship building

Team player

Competitive spirit

Self-directed

Effective communication

Digital literacy

Education

Highschool degree or GED

Tools

Power BI

PowerPoint

Word

Excel

Outlook

Job description

Stryker Corporation is seeking a Service Associate to operate in a field-based role, traveling to hospitals within the assigned territory to collect single-use devices and train staff on sustainability solutions. You will collaborate with supervisors and sales reps, building strong customer relationships and driving device collection growth.

The position emphasizes customer service, relationship-building, and effective use of MS Office and Power BI for tracking progress.