Field Desktop Technician III – IT Support & Imaging

Cayuse Holdings; Kykotsmovi Village (AZ); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Flexible Spending Accounts (Healthcare

Short-Term and Long-Term Disability

401(k) Retirement Savings Plan with ER

Paid Time Off

Job summary

Cayuse Holdings is seeking a Desktop Technician III to provide Tier II IT support, troubleshoot, and maintain devices across regional offices and tribal areas. The role requires an associate degree or equivalent, at least 3 years of related technical experience, and proficiency with Windows OS, Microsoft Office, and Google Mail; GIS and AutoCAD familiarity is a plus.

Travel to client sites may be required. The incumbent will document incidents, follow security protocols, and collaborate with

Qualifications

• Associate degree or equivalent education with hands-on tech experience.
• 3+ years of desktop, laptop, mobile device, and network support.
• Proficient with Windows OS, Office, and Google Mail.
• Experience with GIS and AutoCAD is desirable.

Responsibilities

• Provide independent, on-site Tier II IT support to users across regional offices and tribal areas.
• Install, configure, and troubleshoot hardware and software (Windows, Office, Google apps).
• Diagnose and resolve complex operational issues with minimal guidance.
• Perform printer setup and imaging/deployment of devices.
• Document incidents and resolutions in the ticketing system; maintain security protocols.

Skills

Desktop support

Ticketing

Communication

Independent worker

Team collaboration

Education

Associate degree or comparable experience

Tools

Windows OS

Microsoft Office

Google Mail

GIS

AutoCAD

Job description

Cayuse Holdings is seeking a Desktop Technician III to provide Tier II IT support, troubleshoot, and maintain devices across regional offices and tribal areas. The role requires an associate degree or equivalent, at least 3 years of related technical experience, and proficiency with Windows OS, Microsoft Office, and Google Mail; GIS and AutoCAD familiarity is a plus.

Travel to client sites may be required. The incumbent will document incidents, follow security protocols, and collaborate with