Field Desktop Support Pro - Windows/macOS & Executive Help

HCL Technologies Limited

Tulsa (OK)

On-site

USD 40,000 - 60,000

Full time

4 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
10 PTO days per year
10 paid holidays

Job summary

HCL Technologies Limited is seeking a field IT support technician in Tulsa, OK, to troubleshoot and repair desktop and laptop hardware on-site. You will work with servers, telecom systems, and networking basics while delivering strong customer service and guidance to end users.

The role requires completing background checks and holding a valid driver’s license, with mobility to cover large facilities. The ideal candidate will have experience with ticketing systems, remote PC control, and video

Qualifications

  • Must maintain professional demeanor with strong customer service, consulting, and training skills.

Skills

Customer service
Consulting
Training
Troubleshooting
Hardware repair
Networking understanding
Break/fix
Microsoft Office
Windows troubleshooting
macOS troubleshooting
Problem solving
Communication
Self-motivation
Detail orientation
Independent work
Mobility/ Walking distance
Background check
Driver's license

Education

CompTIA A+ or equivalent
Microsoft MCSA (Windows 7/8/10)
Networking certifications (CCNA/CCNP)

Tools

ServiceNow
Smart IT
IT Connect
SCCM

Job description

HCL Technologies Limited is seeking a field IT support technician in Tulsa, OK, to troubleshoot and repair desktop and laptop hardware on-site. You will work with servers, telecom systems, and networking basics while delivering strong customer service and guidance to end users.

The role requires completing background checks and holding a valid driver’s license, with mobility to cover large facilities. The ideal candidate will have experience with ticketing systems, remote PC control, and video

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