Field Crane Parts & Service Sales Pro

The Manitowoc Company, Inc.; BLOOMINGTON (MN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401(k) starting day one

Vacation and holidays

Paid parental leave

Scholarship program

Team involvement and community events

Job summary

The Manitowoc Company, Inc. is seeking a Product Support Sales Representative for the Bloomington, MN branch.

This role focuses on identifying opportunities for parts and service sales, quoting, and following up with customers; you will collaborate with Parts and Service Managers to drive growth. Responsibilities include maintaining a sales program, building customer relationships, providing technical support, and coordinating with internal teams.

Qualifications

• High School Diploma or GED required with a minimum of three (3) years of sales experience preferred within the construction equipment industry.
• Must be proficient in Microsoft Office Suite.
• Must be self-disciplined and have exceptional customer service and interpersonal skills with a proactive approach to gaining clientele.
• Knowledge of Crane Equipment (i.e., ATs, RTs, Crawlers, etc.) preferred.
• Must have clean driving record with the ability to travel. Travel: 80% daily travel within assigned territory; occasional overnight travel required.

Responsibilities

• Maintains a sales program within the area based on customer requirements; organizes territory in order to maximize selling time.
• Establishes and maintains relationships with new and existing customers; sets up new vendors.
• Informs customers of supply and price trends.
• Secures and renews orders and arranges delivery dates.
• Supports internal sales, service and parts departments.
• Assists with past due account balances.
• Performs inspections on cranes as per request by customers and/or insurance companies; completes inspections on time and discusses results with customer.
• Compiles and prepares lists and labor estimates for quotes.
• Provides customers with technical support; provides operator and maintenance orientation on new equipment; ensures scheduled maintenance is performed in a timely manner.
• Researches and delivers parts to customers.
• Works closely with Parts and Service Managers to accomplish monthly sales goals.
• Increases sales of replacement parts and solicits revenue repair work on equipment.
• Provides exceptional customer support through timely communications and excellent service.
• Follows up on sales calls.
• Delivers welcome packet within 1 week of delivery of a new or used product.
• Subject matter expert on complete product line in area of responsibility.
• Other duties as assigned.

Skills

Sales experience

Customer service

Interpersonal skills

Travel readiness

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

The Manitowoc Company, Inc. is seeking a Product Support Sales Representative for the Bloomington, MN branch.

This role focuses on identifying opportunities for parts and service sales, quoting, and following up with customers; you will collaborate with Parts and Service Managers to drive growth. Responsibilities include maintaining a sales program, building customer relationships, providing technical support, and coordinating with internal teams.