Field Content Claims Specialist (Hybrid/Travel)

Crawford & Company; Mobile (AL); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Crawford & Company in Mobile, AL is seeking a Content Claims Specialist to support adjusters and policyholders. You will perform inventories of contents, apply LKQ pricing, and coordinate with field resources to close claims efficiently.

The role requires travel for field inspections, strong communication, attention to detail, and the ability to work independently in a hybrid setup with provided company equipment.

Qualifications

• Secondary (High School) Diploma.
• College degree preferred.
• Minimum 6 months relevant work experience.
• Good verbal and written communication skills.
• Good attention to detail.
• Strong analytical and problem solving skills.
• Ability to work independently.
• Must have a valid driver's license and pass a background check.

Responsibilities

• Communicate with adjusters/policyholders and vendors about roles in claims process.
• Complete physical inventory of contents and identify claim type and pricing methodology.
• Ensure timely, quality turnover of all claims per productivity and SLA requirements.
• Organize resources for data entry and LKQ assessment for damaged contents.
• Independently manage claim load to promote timely closures.
• Maintain detailed notes in the claims system and times logs.
• Ensure timely and accurate completion/pricing of outstanding items per LKQ standards.
• Maintain industry knowledge through continuing education.
• Promote Crawford & Company brand professionally.
• Participate in special projects or CAT response as needed.

Skills

Attention to detail

Communication

Independent work

Team collaboration

Time management

Education

High School diploma

College degree preferred

Tools

MS Office/Outlook/Excel

Job description

Crawford & Company in Mobile, AL is seeking a Content Claims Specialist to support adjusters and policyholders. You will perform inventories of contents, apply LKQ pricing, and coordinate with field resources to close claims efficiently.

The role requires travel for field inspections, strong communication, attention to detail, and the ability to work independently in a hybrid setup with provided company equipment.