Senior Multi-Line Claims Adjuster — Hybrid (Remote + Field)

Crawford & Company; Ridgeland (MS); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive base pay

Medical, Dental and Vision plans

HSA, HRA, and FSA accounts

Paid holidays, vacation and sick leave

401(k) retirement plan

Tuition assistance

Job summary

Crawford & Company in Ridgeland, MS is seeking an experienced Multi-Line Claims Adjuster for a hybrid role including remote work and on-site driving. The position requires 3+ years of adjusting experience and strong investigation, negotiation, and claims handling skills.

You will conduct field inspections, interview claimants and witnesses, assess coverage and damages, negotiate settlements, and prepare detailed reports. Travel may be required.

Qualifications

• College degree or equivalent combination of education and experience.
• 2+ years in at least 2 lines of business handling complex claims.
• Experience in claims investigation, liability evaluation, and coverage determination.
• Familiarity with legal and medical terminology.
• Strong verbal and written communication.
• Valid driver's license and ability to travel.

Responsibilities

• Investigate coverage, liability, and damages with parties involved per client requests.
• Interview claimants and witnesses, review medical reports, manage evidence and forms.
• Negotiate settlements within client parameters and authority.
• Present evidence at proceedings and prepare reports as required.
• Coordinate regulatory filings, salvage disposal, and subrogation when appropriate.
• Mentor less experienced adjusters and manage multiple claims across lines.
• Maintain knowledge through continuing education and comply with standards.
• Travel for on-site investigations as needed.

Skills

Verbal communication

Written communication

Analytical ability

Organizational skills

Interpersonal and sales skills

Education

College degree or equivalent

Tools

PC skills

Typing

Job description

Crawford & Company in Ridgeland, MS is seeking an experienced Multi-Line Claims Adjuster for a hybrid role including remote work and on-site driving. The position requires 3+ years of adjusting experience and strong investigation, negotiation, and claims handling skills.

You will conduct field inspections, interview claimants and witnesses, assess coverage and damages, negotiate settlements, and prepare detailed reports. Travel may be required.