Field Computer Systems Technician - POS & Mobile Devices

The Walt Disney Company; Lake Buena Vista (FL); On-site; USD 46,000 - 66,000; Full time

Job summary

The Walt Disney Company in Florida is seeking a Computer Systems Technician to provide hardware support across Disney Parks, Resorts and related operations, ensuring reliable technology for guests and cast members.

You’ll troubleshoot IOS and Android devices, support wireless networks, perform hardware refreshes, and assist with POS equipment and AT/Apple devices while maintaining high guest service standards in a fast paced environment.

Qualifications

• Valid Florida Driver’s License.
• Minimum of 4 years’ experience in computer hardware support.
• Experience with Mac OS, Mobile Device Management (MDM), Windows 7 and 10 operating systems.
• Ability to handle confidential information.
• Possess HP Desktop/Notebook and IBM Lenovo Certifications or ability to obtain in 90 days of hire.
• Experience installing and troubleshooting NCR and DLI Point of Sale equipment (PAX, Tap to Pay, etc).
• Ability to lift up to 50 pounds.
• Excellent written and interpersonal communication skills.
• Proficiency in standard office software programs and mobile electronic devices.

Responsibilities

• Perform maintenance, troubleshooting and configuring of IOS and Android devices
• Support an environment of wireless technology
• Execute desktop or laptop refreshes
• Cast members may be required to handle cleaning chemicals and supplies
• Additional Personal Protective Equipment (face shields, goggles, refillable hand sanitizers, etc.) may be required

Skills

Mac OS

MDM

Windows 7/10

Confidential data

Guest service

Mobile devices

Education

Associate’s degree in Computer Science/Engineering

Tools

NCR POS

DLI POS

PAX

Tap to Pay

HP Certification

Lenovo Certification

Job description

The Walt Disney Company in Florida is seeking a Computer Systems Technician to provide hardware support across Disney Parks, Resorts and related operations, ensuring reliable technology for guests and cast members.

You’ll troubleshoot IOS and Android devices, support wireless networks, perform hardware refreshes, and assist with POS equipment and AT/Apple devices while maintaining high guest service standards in a fast paced environment.