Field Coatings Technical Specialist & Trainer

The Sherwin-Williams Company; Cleveland (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Technical Service Representative to provide on-site support for surface preparation and industrial coating applications, including training and product demonstrations at customer facilities.

The role requires travel about 50% of the time, primarily in the New Orleans area, coordinating with sales, the lab, and customers to ensure proper application, address equipment issues, and relay field feedback for product improvements.

Qualifications

• Must have knowledge of surface preparation equipment and methods.
• Experience delivering technical training and product demonstrations.
• Ability to liaise with lab and sales teams to support customers.
• Strong problem-solving and on-site troubleshooting skills.

Responsibilities

• Provide on-site technical training and application demonstrations.
• Support sales representatives and coordinates with the lab organization.
• Travel to customer facilities and provide field support (about 50%).
• Assist with equipment installations and line modifications.
• Advise customers on product specifications and coating applications.
• Maintain documentation of technical service issues and resolutions.

Skills

Surface preparation expertise

Product training delivery

Customer liaison

Technical problem solving

Field service readiness

Education

High school diploma or GED

Bachelor's degree in business (preferred)

Tools

Spray equipment knowledge

Job description

The Sherwin-Williams Company is seeking a Technical Service Representative to provide on-site support for surface preparation and industrial coating applications, including training and product demonstrations at customer facilities.

The role requires travel about 50% of the time, primarily in the New Orleans area, coordinating with sales, the lab, and customers to ensure proper application, address equipment issues, and relay field feedback for product improvements.