Field Coach for Design Consultants — Training & Growth

3 Day Blinds; Raleigh (NC); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Salary range $70k–$80k

5% bonus

World-class training

Mileage reimbursement

Medical/dental/vision benefits

401(k) with employer matching

Disability insurance

Life/AD&D insurance

Parental leave

Product discounts

Field work environment

Job summary

3 Day Blinds is seeking a Design Consultant Coach to work with district leadership and the Training Department. You will coach new Design Consultants, support veteran DCs, and help ensure knowledge of products, processes, and resources gained during training is applied in the field.

You will ride-along with new DCs, review training items, coach opportunities on appointments, verify invoices and measurements, and provide timely feedback to leadership.

Qualifications

• High school diploma or equivalent is required.
• Preferred: 2-year college degree and facilitator training experience.
• Prior retail or in-home sales support experience is expected.
• Experience in window treatments is preferred.
• Proficiency with Word and Outlook is expected.

Responsibilities

• Coach new Design Consultants during ride-alongs and provide actionable feedback.
• Review training items and coach opportunities arising on appointments.
• Assist with reviewing client invoices to catch errors before production.
• Verify window measurements during ride-alongs.
• Provide timely written and verbal feedback to the DSM and field teams.
• Model and reinforce core values and professional behavior in team settings.
• Help coordinate installer ride-alongs and measuring workshops.
• Present product updates in team meetings as required by Training Department.
• Support field trainers by enabling successful on-site coaching.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Time management

Independent work

Detail oriented

Education

High school diploma or equivalent

2-year college degree preferred

2 years of facilitator training experience preferred

3-5 years of retail or in-home sales support experience preferred

Experience in window treatment industry preferred

Tools

Word

Outlook

Job description

3 Day Blinds is seeking a Design Consultant Coach to work with district leadership and the Training Department. You will coach new Design Consultants, support veteran DCs, and help ensure knowledge of products, processes, and resources gained during training is applied in the field.

You will ride-along with new DCs, review training items, coach opportunities on appointments, verify invoices and measurements, and provide timely feedback to leadership.