Design Consultant Coach & Field Training Lead

3 Day Blinds; Charlotte (NC); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Bonus

4 weeks of training

Mileage reimbursement

Medical, dental, vision

401(k) with employer match

Paid parental leave

Product discounts

Job summary

3 Day Blinds is seeking an energetic Coach/Trainer to support our new Design Consultants across the Charlotte area. You will ride along, coach, and reinforce product knowledge, processes, and resources from training to field execution.

In this role you’ll mentor both new DCs and veterans, lead in-team coaching sessions, and partner with installers on measurements and workshops. A strong customer-service mindset and travel readiness are essential.

Qualifications

• High school diploma or equivalent required.
• 2-year degree preferred; related discipline preferred.

Responsibilities

• Coach new DCs on ride-alongs five days a week for 3–4 weeks.
• Provide actionable feedback and coaching to opportunities on appointments.
• Review client invoices for accuracy before production.
• Verify window measurements during ride-alongs.
• Offer timely written and verbal feedback to the DSM.

Skills

Customer service orientation

Multitasking

Quick learner

Communication skills

Team player

Attention to detail

Independent worker

Organized

Windows/Office proficiency

Driver's license

Travel readiness

Physical ability to lift

Education

High school diploma or equivalent

2-year college degree preferred

2 years of training experience preferred

Tools

Microsoft Word

Microsoft Outlook

Job description

3 Day Blinds is seeking an energetic Coach/Trainer to support our new Design Consultants across the Charlotte area. You will ride along, coach, and reinforce product knowledge, processes, and resources from training to field execution.

In this role you’ll mentor both new DCs and veterans, lead in-team coaching sessions, and partner with installers on measurements and workshops. A strong customer-service mindset and travel readiness are essential.