Field Clinical Care Associate - Pain Relief Solutions

H-Wave; California (MO); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Base Salary + Commission

Mileage Reimbursement

401(k) matching

Health insurance

Life insurance

Vision insurance

Dental insurance

Company Issued iPhone and laptop

Job summary

H-Wave is seeking a Clinical Care Associate to help patients through in-person consultations, demonstrate the drug-free pain relief device, and support clinicians while driving sales in the Inland Empire, CA.

This field role requires travel up to 50% per week, a valid driver’s license, and strong communication and customer service skills. Benefits include base salary plus commission, mileage reimbursement, 401(k) match, health and life insurance, and company-issued iPhone and laptop.

Qualifications

• Residence in Inland Empire, CA required.
• Anatomy or physiology knowledge preferred.
• Proven ability to meet goals in a fast-changing environment.
• Customer service experience with external customers preferred.
• Strong verbal and written communication across media (phone, video, email).
• Valid driver's license and clean driving record.

Responsibilities

• Provide exceptional customer service during in-person consultations.
• Assist Sales Consultant with forms and paperwork from consultations and orders.
• Collaborate to meet monthly sales and conversion quotas via field demonstrations.
• Schedule home unit instruction and follow up after 72 hours on referrals.
• Confirm appointments and conduct consultations to ensure smooth sales process.
• Travel in assigned territory and work independently per established processes.

Skills

Customer Service

Communication

Relationship Building

Driving

Job description

H-Wave is seeking a Clinical Care Associate to help patients through in-person consultations, demonstrate the drug-free pain relief device, and support clinicians while driving sales in the Inland Empire, CA.

This field role requires travel up to 50% per week, a valid driver’s license, and strong communication and customer service skills. Benefits include base salary plus commission, mileage reimbursement, 401(k) match, health and life insurance, and company-issued iPhone and laptop.