Field Clinical Care Associate – Pain Relief Solutions

H-Wave; Modesto (CA); On-site; USD 65,000 - 105,000; Full time

Benefits offered by this job

Mileage Reimbursement

Matching 401(k) (6%)

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Company Issued iPhone

Job summary

H-Wave is seeking a Sales Clinical Care Associate to assist patients with in-person consultations and demonstrations of our drug-free pain relief device in the Modesto/Fresno region.

You will work with clinicians and patients to provide care, schedule home unit instruction, and support the sales process while meeting monthly quotas. Travel ~50% with overnights anticipated; base salary plus commission and potential sign-on bonus.

Qualifications

• Customer service experience in external-facing roles.
• Ability to conduct in-person consultations and product demonstrations.
• Comfort communicating with clinicians and patients.

Responsibilities

• Provide exceptional customer service during in-person consultations.
• Assist Sales Consultant with forms and paperwork after consultations and device orders.
• Collaborate with the Sales Consultant to meet monthly sales and conversion quotas.
• Schedule home unit instruction and follow up within 72 hours on referrals.
• Confirm appointments and conduct on-site consultations to ensure smooth sales processes.
• Travel within Modesto/Fresno area to support field sales activities.

Skills

Customer service

Field sales

Bilingual English/Spanish

Driving

Relationship building

Education

Bachelor’s degree preferred

Job description

H-Wave is seeking a Sales Clinical Care Associate to assist patients with in-person consultations and demonstrations of our drug-free pain relief device in the Modesto/Fresno region.

You will work with clinicians and patients to provide care, schedule home unit instruction, and support the sales process while meeting monthly quotas. Travel ~50% with overnights anticipated; base salary plus commission and potential sign-on bonus.