Field Catastrophe Property Claims Specialist

Nationwide; Williamstown (NJ); Presencial; USD 63 000 - 116 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical/dental/vision

Life insurance

401(k) with company match

Pension plan

Paid time off

Resumo da oferta

Nationwide's NATCAT Field Claims team seeks experienced property claims professionals who can travel to disaster zones and manage complex claims end-to-end. You will inspect properties, determine coverages, and provide clear guidance to policyholders with empathy. Strong communication and field independence are essential for success.

The role emphasizes customer-focused service in challenging environments, with deployments often requiring 12‑hour days and extended travel as needed.

Qualificações

• Prior insurance field/property claims handling or adjusting experience.
• Demonstrated ability to manage claims of varying complexity from start to finish.
• Strong communication and customer-service orientation in high-stress situations.

Responsabilidades

• Conduct on-site property inspections and damage assessments in catastrophe zones.
• Investigation and resolution of moderate to complex property claims from start to finish.
• Determine policy coverages and prepare estimates using Xactimate.

Conhecimentos

Field claims experience

Customer service

Xactimate proficiency

Independent field work

Formação académica

Undergraduate degree or equivalent experience

Ferramentas

Xactimate

Claims systems

Descrição da oferta de emprego

Nationwide's NATCAT Field Claims team seeks experienced property claims professionals who can travel to disaster zones and manage complex claims end-to-end. You will inspect properties, determine coverages, and provide clear guidance to policyholders with empathy. Strong communication and field independence are essential for success.

The role emphasizes customer-focused service in challenging environments, with deployments often requiring 12‑hour days and extended travel as needed.