CAT Field Property Claims Specialist

Nationwide; Nebraska; Sur place; USD 63 000 - 116 000; Plein temps

Résumé du poste

Nationwide is seeking a National Catastrophe Property Field Claims Specialist to respond to major disaster events nationwide, conducting property inspections, assessing coverage, and guiding policyholders through the claims process with empathy and accuracy.

Travel up to 80% is expected, with extended deployments. You will manage complex claims end-to-end, maintain regulatory compliance, and provide timely updates to customers while delivering outstanding service.

Qualifications

• Prior insurance field/property claims handling or adjusting experience.
• Proficiency with Xactimate and prior estimate writing experience.
• Ability to manage claims of varying complexity from start to finish.
• Experience working on-site in catastrophe (CAT) environments.
• Strong customer service orientation, especially in high-stress situations.
• Independent in the field with long deployments (12‑hour days, up to 21 days).

Responsabilités

• Conduct on-site property inspections and damage assessments in catastrophe zones
• Investigate and resolve moderate to complex property claims from start to finish
• Determine policy coverage and prepare estimates using tools like Xactimate
• Own the full lifecycle of claims, including reserving, supplements, and documentation
• Special Investigations, Subrogation as needed
• Maintain compliance with regulatory and internal standards, ensuring timely resolutions
• Provide proactive, consistent updates to customers throughout the claims process

Connaissances

Communication skills

Emotional intelligence

Independent field work

Customer service oriented

CAT environment experience

Manage claims from start to finish

Formation

Undergraduate degree or equivalent experience

Outils

Xactimate

Description du poste

Nationwide is seeking a National Catastrophe Property Field Claims Specialist to respond to major disaster events nationwide, conducting property inspections, assessing coverage, and guiding policyholders through the claims process with empathy and accuracy.

Travel up to 80% is expected, with extended deployments. You will manage complex claims end-to-end, maintain regulatory compliance, and provide timely updates to customers while delivering outstanding service.