Field Case Manager – Medicaid Waiver Navigator (Remote)

Moms In Motion - A Virginia Service Facilitation Provider; Falls Church (VA); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Training & development

Paid Training

Paid Holidays

Mileage & Cell Phone Reimbursement

Employer 401K match

Job summary

Moms In Motion is seeking a Service Facilitator (SF) Case Manager who will travel locally to visit families in Virginia and help them navigate Medicaid Waiver programs (CCC+, CL & FIS, EPSDT). This role requires no degree and prioritizes heart, experience, and reliable transportation.

You’ll document plans of care, coordinate services, and troubleshoot authorizations while building trusted relationships with families.

Qualifications

• Experience supporting individuals with disabilities or the elderly (minimum 2 years).
• No degree required; emphasis on heart and experience over formal education.
• Valid driver’s license and a reliable vehicle (no client transport).
• Strong written and spoken communication skills; proficient with email, documents, spreadsheets and online portals.
• Ability to pass a background check and provide two professional references.
• Knowledge or training in Person-Centered Thinking/Planning is a plus.

Responsibilities

• Visit clients in their homes on locally traveled routes.
• Serve as the go-to guide for families navigating Virginia waiver programs.
• Draft plans of care and assessments that drive meaningful outcomes.
• Troubleshoot service authorizations, timesheets, and related tasks.
• Build lasting relationships with families based on respect, patience, and trust.
• Operate remotely from a laptop/tablet as needed.

Skills

Communication

Tech-savviness

Driver's license

Education

No degree required

Tools

Email

Docs

Spreadsheets

Portal navigation

Video calls

Job description

Moms In Motion is seeking a Service Facilitator (SF) Case Manager who will travel locally to visit families in Virginia and help them navigate Medicaid Waiver programs (CCC+, CL & FIS, EPSDT). This role requires no degree and prioritizes heart, experience, and reliable transportation.

You’ll document plans of care, coordinate services, and troubleshoot authorizations while building trusted relationships with families.