Field-Based Case Manager: Medicaid Waiver Navigator

Moms In Motion / At Home Your Way; Lynchburg (VA); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Training

Paid Holidays

Medical, Dental & Vision Insurance

401K Match

Mileage Reimbursement

Tech & Auto Stipends

Flexible Spending Accounts

Job summary

Moms In Motion / At Home Your Way in Virginia is seeking a Service Facilitator (SF) Case Manager to help families navigate Medicaid Waiver programs (CCC+, CL & FIS, EPSDT) and support independent living at home.

Must reside in VA and be willing to travel locally to client homes. No degree required; two years of experience with disabilities or the elderly and strong communication skills are valued. You’ll work remotely from a laptop/tablet and make a meaningful daily impact.

Qualifications

• At least 2 years of experience supporting individuals with disabilities or the elderly.
• No degree required; we value heart and experience.
• Must be tech-savvy for email, documents, spreadsheets, portal navigation and video calls.
• Must have a valid driver’s license and a reliable vehicle.

Responsibilities

• Hit the road locally to visit clients in their homes.
• Be the go-to guide for families navigating waiver programs.
• Write up plans of care and assessments.
• Troubleshoot service authorizations, timesheets, and related issues.
• Build lasting relationships with families built on respect and trust.

Skills

Experience with disabilities

Driver's license

Reliable vehicle

Excellent communication

Background check approved

Tools

Email

Docs

Spreadsheets

Video calls

Portal navigation

Job description

Moms In Motion / At Home Your Way in Virginia is seeking a Service Facilitator (SF) Case Manager to help families navigate Medicaid Waiver programs (CCC+, CL & FIS, EPSDT) and support independent living at home.

Must reside in VA and be willing to travel locally to client homes. No degree required; two years of experience with disabilities or the elderly and strong communication skills are valued. You’ll work remotely from a laptop/tablet and make a meaningful daily impact.