Field Case Manager: Medicaid Waiver Navigator

Moms In Motion / At Home Your Way; Bristow (VA); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Training & development

Vision insurance

401(k)

Dental insurance

Paid Training

Paid Holidays

Mileage & Cell Phone Reimbursement

Job summary

Moms In Motion / At Home Your Way is seeking a Service Facilitator (SF) Case Manager to visit client homes and help families navigate Virginia’s Medicaid Waiver programs. You’ll play a key role in ensuring safe, healthy, and independent living for those you serve.

No degree is required and you must live in Virginia. You will travel locally, write plans of care, and troubleshoot authorizations as you support families from a laptop or tablet.

Qualifications

• Minimum 2 years of experience supporting individuals with disabilities or the elderly.
• No degree required; heart and experience matter more than formal education.
• Must have a valid driver’s license and reliable vehicle for local travel.

Responsibilities

• Visit clients in their homes on local routes.
• Serve as the go-to guide for families navigating waiver programs.
• Write care plans and assessments that make a real difference.
• Troubleshoot service authorizations, timesheets, and related tasks.
• Build lasting relationships with families based on respect, patience and trust.
• Work remotely from your laptop/tablet when not visiting clients.

Skills

Disability support experience

Tech-savvy

Driver's license

Strong communication

Education

No degree required

Tools

Email

Documents

Spreadsheets

Portal navigation

Video calls

Job description

Moms In Motion / At Home Your Way is seeking a Service Facilitator (SF) Case Manager to visit client homes and help families navigate Virginia’s Medicaid Waiver programs. You’ll play a key role in ensuring safe, healthy, and independent living for those you serve.

No degree is required and you must live in Virginia. You will travel locally, write plans of care, and troubleshoot authorizations as you support families from a laptop or tablet.