Field Case Manager, LTSS & Care Coordination

4004 Aetna Medicaid Administrators; Illinois; On-site; USD 60,460,000 - 128,914,000; Full time

Benefits offered by this job

Benefits package

Job summary

4004 Aetna Medicaid Administrators is seeking a Field-based Analyst, Case Management LTSS in Rock Island County, IL. The role requires traveling 50-75% and quarterly in-person member visits, handling full caseloads and coordinating care plans.

You will evaluate member needs, coordinate services, and advocate for appropriate care using available tools and resources. A bachelor’s or master’s in human services is preferred, with at least two years of experience.

Qualifications

• Bachelor’s degree or Master’s in a human-services field.
• Minimum of two years of case management experience.
• Experience with Microsoft Office and electronic health records.

Responsibilities

• Evaluate referred members’ needs and eligibility and plan case resolution.
• Coordinate and monitor care plan activities and progress.
• Escalate quality of care issues and collaborate with care teams.
• Provide coaching and support to empower informed healthcare decisions.

Skills

Case management experience

Communication skills

Microsoft Office

Education

Bachelor’s degree in human services

Master’s degree in human services

Tools

Microsoft Office

Electronic health records

Job description

4004 Aetna Medicaid Administrators is seeking a Field-based Analyst, Case Management LTSS in Rock Island County, IL. The role requires traveling 50-75% and quarterly in-person member visits, handling full caseloads and coordinating care plans.

You will evaluate member needs, coordinate services, and advocate for appropriate care using available tools and resources. A bachelor’s or master’s in human services is preferred, with at least two years of experience.