Field Case Manager, LTSS Care Coordination

CVS Health; Springfield (IL); On-site; USD 29,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health is seeking an Analyst, Case Management Field for the LTSS team in Illinois. This field-based role requires 50–75% travel to meet with members in Rock Island County, manage a full caseload, and conduct in-person quarterly visits.

You will coordinate care plans, evaluate needs, and provide coaching to improve health outcomes. The role emphasizes collaboration with case managers, Medical Directors, and health programs to overcome barriers and ensure optimal care.

Qualifications

• Minimum of two years of case management experience.
• Must reside in Illinois, Rock Island area.
• Willing to travel up to 75% to meet with members face to face.

Responsibilities

• Coordinate care plans and monitor progress.
• Evaluate member needs/eligibility and coordinate with clinical teams.
• Provide education and support to empower members in health decisions.

Skills

Case management

Travel readiness

Communication

Education

Bachelor's degree in human-services field

Master's degree in human-services field

Tools

Microsoft Office

Electronic Health Records

Job description

CVS Health is seeking an Analyst, Case Management Field for the LTSS team in Illinois. This field-based role requires 50–75% travel to meet with members in Rock Island County, manage a full caseload, and conduct in-person quarterly visits.

You will coordinate care plans, evaluate needs, and provide coaching to improve health outcomes. The role emphasizes collaboration with case managers, Medical Directors, and health programs to overcome barriers and ensure optimal care.