Field Case Management Coordinator - Telework, Travel 50-75%

CVS Health Corporation; Chicago (IL); Remote; USD 29,000 - 62,000; Full time

Job summary

CVS Health is seeking a Case Management Coordinator for a full-time telework role with 50-75% travel in and around Cook County, Illinois. The position supports scheduling, benefits access, and education for members through care management tools and resources.

Responsibilities include evaluating member needs, coordinating care plans, and collaborating with clinical teams to improve health outcomes. Requires 2+ years in behavioral health or related field and travel willingness; bachelor’s or

Qualifications

• 2+ years experience in Behavioral Health, Social Services or related field.
• Willing to travel 50-75% around Cook County, IL; mileage reimbursed.

Responsibilities

• Evaluate members’ needs/eligibility and recommend care resolution.
• Identify high risk factors and coordinate appropriate referrals.
• Coordinate and monitor care plan activities and progress.
• Engage with multidisciplinary teams to improve outcomes.
• Ensure quality of care by escalating issues per policy.
• Assist members in accessing benefits and services.

Skills

Behavioral Health

Travel flexibility

Electronic documentation

MS Office

Education

Bachelor's degree or master in Behavioral Health or Human Services

Job description

CVS Health is seeking a Case Management Coordinator for a full-time telework role with 50-75% travel in and around Cook County, Illinois. The position supports scheduling, benefits access, and education for members through care management tools and resources.

Responsibilities include evaluating member needs, coordinating care plans, and collaborating with clinical teams to improve health outcomes. Requires 2+ years in behavioral health or related field and travel willingness; bachelor’s or