Field Care Navigator — Remote/Home-Based with Travel

Optum; United States; Remote; USD 40,000 - 72,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive programs

Equity stock purchase

401(k) contribution

Job summary

UnitedHealth Group is a health care leader supporting members through integrated care coordination. The Field Care Coordinator will manage a panel of members with low-to-medium complexity medical and behavioral needs, focusing on medical, behavioral, and social determinants of health to improve care quality.

The role is full-time (40 hours/week), with a home-based office and field visits; flexibility to work 8-hour shifts during 8am–5pm and occasional overtime may be required.

Qualifications

• Bachelor’s degree or 2+ years of relevant health care experience required.
• Two-year degree or higher with 3+ years of clinical experience acceptable.
• Licensed clinical professionals (LCSW, LMSW, LMHC, etc.) with clinical experience accepted.
• 5+ years of relevant experience including 3+ years clinical experience accepted.
• 4+ years in a clinical environment with 1+ year as a Care Coordinator acceptable.
• LPN with 3+ years of clinical experience acceptable.

Responsibilities

• Engage members face-to-face or by phone to complete comprehensive needs assessments.
• Develop and implement person-centered care plans for medical, behavioral, and social needs.
• Collaborate with care team, providers, and community resources to execute plans.
• Provide education and coaching to support self-management and healthy lifestyle changes.
• Coordinate care transitions after ER, hospital, or SNF events.
• Advocate for members to ensure needs are represented by the care team.
• Foster a positive relationship and culturally competent care with members.
• Learn member barriers and promote self-advocacy and engagement.
• Support mental health and substance use treatment access as needed.
• Educate on community resources and benefits to encourage self-sufficiency.
• Encourage member involvement in work or volunteering and strengthen social supports.

Skills

MS Office

Driver's license

Education

Bachelor's degree

2+ years healthcare experience

LCSW/LMSW/LMHC certification

5+ years clinical experience

4+ years clinical environment

LPN with 3+ years

Job description

UnitedHealth Group is a health care leader supporting members through integrated care coordination. The Field Care Coordinator will manage a panel of members with low-to-medium complexity medical and behavioral needs, focusing on medical, behavioral, and social determinants of health to improve care quality.

The role is full-time (40 hours/week), with a home-based office and field visits; flexibility to work 8-hour shifts during 8am–5pm and occasional overtime may be required.