Field Car Inspector & Condition Reporter

BetterCloud; Madison (WI); On-site; USD 36,000 - 54,000; Full time

Job summary

ACV Auctions is seeking an enthusiastic Inspector to join our growing team. You will inspect vehicles at dealerships, auctions, and off-lease locations to detect damage, missing parts and mechanical problems, and prepare detailed condition reports.

Responsibilities include traveling to sites, taking photos, and submitting reports with repair estimates, while collaborating with Territory Managers and the sales team to enhance the customer experience.

Qualifications

• One year of experience in the automobile field (body, paint or mechanical) with customer service.
• Able to read, write, speak and understand English.
• Ability to work outdoors in varying weather.
• Strong problem-solving skills and resourcefulness.
• Proven ability to work independently and in a team.
• Excellent communication to understand customer needs.
• Valid driver’s license and insured vehicle.
• Familiarity with basic vehicle systems and common software.
• Physical ability to stand, lift up to 25 lbs, bend and squat.
• Ability to drive both manual and automatic transmissions.
• Adequate vision to identify defects.

Responsibilities

• Inspect vehicles at dealerships and auctions to detect damage and mechanical issues.
• Prepare and submit vehicle condition reports and cost estimates.
• Capture multiple photos and upload to the image server via company app.
• List inspected vehicles for bidding on the platform.
• Interface with dealers to ensure client satisfaction and build relationships.
• Travel to dealerships and homes as needed.
• Assist sales team with up-sell or cross-sell opportunities.
• Perform additional duties as assigned.

Skills

Customer service

Excellent communicator

Problem solving

Independent worker

Team collaboration

Job description

ACV Auctions is seeking an enthusiastic Inspector to join our growing team. You will inspect vehicles at dealerships, auctions, and off-lease locations to detect damage, missing parts and mechanical problems, and prepare detailed condition reports.

Responsibilities include traveling to sites, taking photos, and submitting reports with repair estimates, while collaborating with Territory Managers and the sales team to enhance the customer experience.