Field Behavioral Health Case Manager (LCSW/LPC/LMFT)

CVS Pharmacy; Alexandria (LA); Remote; USD 54,000 - 117,000; Full time

Job summary

CVS Health in the United States is seeking a Clinical Case Manager, Behavioral Health - Field to apply advanced clinical judgement, assess care plans, and coordinate psychosocial services for members.

Qualified candidates will hold a current active license (LCSW/LPC/LMFT) and have strong case-management experience, excellent telephonic communication, and motivational interviewing skills. Travel up to 125 miles and a 40-hour work week are required.

Qualifications

• Active clinical licensure (LCSW, LPC, LMFT).
• Case management experience.
• Strong customer service orientation and problem solving.
• Excellent communication/telephonic skills.
• Motivational interviewing to build rapport and trust telephonically.
• Excellence in documentation and regulatory compliance.
• Highly organized and self-driven with no direct supervision.
• Ability to travel within 125 miles round trip for 1 day in the field.
• Flexible schedule; 2 days weekly until 9pm local time.

Responsibilities

• Apply advanced clinical judgement to facilitate member physical health and behavioral care.
• Coordinate psychosocial wraparound services and direct provider collaboration.
• Utilize resources to produce optimal, cost-effective outcomes.

Skills

Customer service

Communication

Motivational interviewing

Problem solving

Documentation

Time management

Self-motivation

Travel readiness

Telephonic skills

Relationship building

Education

Master's Degree

Licensed (LCSW, LPC, LMFT)

CCM Certification

Managed Care/Healthcare background

Job description

CVS Health in the United States is seeking a Clinical Case Manager, Behavioral Health - Field to apply advanced clinical judgement, assess care plans, and coordinate psychosocial services for members.

Qualified candidates will hold a current active license (LCSW/LPC/LMFT) and have strong case-management experience, excellent telephonic communication, and motivational interviewing skills. Travel up to 125 miles and a 40-hour work week are required.