Behavioral Health Case Manager (LCSW/LPC/LMFT)

CVS Health Corporation; Monroe (LA); On-site; USD 54,000 - 117,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Retirement plan

Wellness programs

Job summary

CVS Health Corporation in Monroe, United States, seeks a clinically licensed professional to coordinate physical and behavioral health care, lead care planning with providers, and optimize psychosocial wraparound services.

The role requires active licensure (LCSW/LPC/LMFT), 1+ year case management, strong communication and motivational interviewing skills, and the ability to travel up to 125 miles for one-day field visits. Full-time position with competitive benefits.

Qualifications

• Current/Active Clinical Licensure (LCSW, LPC, LMFT).
• Case management experience.
• Strong customer service orientation and problem solving.
• Excellent communication/telephonic skills.
• Excellent motivational interviewing skills/ability to build rapport telephonically.
• Excellence in documentation and respecting compliance/regulatory standards.
• Highly organized, remain self-driven without direct supervision.
• Manage time effectively.
• Achieve performance metrics.
• Technology proficiency.
• Ability to travel within 125 miles round trip for 1 day in the field.
• Variable work scheduled with ability to work 2 days weekly until 9pm local time.

Responsibilities

• Applies advanced clinical judgement to facilitate appropriate member physical health and behavioral healthcare.
• Implements strategy to assess and plan care, direct provider collaboration, and coordinate psychosocial wraparound services.
• Instructs the application of available resources to produce optimal, cost-effective outcomes.

Skills

Clinical licensure

Case management

Customer service

Communication skills

Motivational interviewing

Documentation/compliance

Organization

Time management

Performance metrics

Technology proficiency

Travel (125 miles)

Evening schedule

Education

Master's Degree

Bachelor's Degree

CCM Certification

Job description

CVS Health Corporation in Monroe, United States, seeks a clinically licensed professional to coordinate physical and behavioral health care, lead care planning with providers, and optimize psychosocial wraparound services.

The role requires active licensure (LCSW/LPC/LMFT), 1+ year case management, strong communication and motivational interviewing skills, and the ability to travel up to 125 miles for one-day field visits. Full-time position with competitive benefits.