Field-Based Support Coordinator for Participant Services

Socket.dev; Covington (LA); On-site; USD 45,000 - 60,000; Full time

Job summary

Socket.dev is seeking a Support Coordinator in Louisiana to perform quarterly field visits, coordinate services, and respond to participant needs. The role includes annual CPOCs, coordinating with providers, and ensuring safety and documentation.

A bachelor’s or master’s in a related field and two years of coordination experience are required. Applicants must have reliable transportation for home visits, pass a background and driver’s license check, and comply with drug screening.

Qualifications

• A Bachelor’s or Master’s Degree in Social Work from a program accredited by the CSWE and two years of paid post-degree coordination experience.
• A Bachelor’s or Master’s Degree in Nursing (RN) licensed in Louisiana; one year of paid RN experience may substitute for the degree plus two years of coordination experience.
• A Bachelor’s or Master’s Degree in a Human Service related field and two years of paid post-degree coordination experience.
• A Bachelor’s Degree in Liberal Arts with 16 hours in psychology, education, counseling, social services, sociology, philosophy, or related fields and two years of post-degree coordination experience.
• Reliable transportation to conduct field visits, with about 50%+ time in the home of participants.
• Easterseals Louisiana is a Drug-Free Workplace; pre-employment and random drug tests will be administered.
• Background check and driver’s license check required.

Responsibilities

• Complete quarterly visits and monthly contacts, generating required units and monitoring.
• Conduct and complete annual CPOCs according to funder timelines.
• Plan, schedule, and coordinate quarterly meetings with participants and providers.
• Respond to participant changes in needs and complete/submit appropriate paperwork.
• Research, access, and link services and coordinate with providers for appropriate care.
• Maintain all responsibilities regarding critical incidents.
• Meet weekly with supervisor for supervision and participant needs.
• Attend weekly staff meetings and required training.
• Support participants during emergent situations and weather-related evacuations.
• Abide by mandated reporting requirements under the Louisiana Children’s Code (Article 610).

Job description

Socket.dev is seeking a Support Coordinator in Louisiana to perform quarterly field visits, coordinate services, and respond to participant needs. The role includes annual CPOCs, coordinating with providers, and ensuring safety and documentation.

A bachelor’s or master’s in a related field and two years of coordination experience are required. Applicants must have reliable transportation for home visits, pass a background and driver’s license check, and comply with drug screening.