Caseload Service Coordination Specialist

VOLUNTEERS OF AMERICA SOUTH CENTRAL LOUISIANA; Arbolada Addition (LA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

403(b) pension plan

Short-term disability

Long-term disability

Life insurance

Paid holidays

Vacation and sick leave

Job summary

Volunteers of America South Central Louisiana, Inc. is seeking a full-time, non-exempt professional to monitor service delivery and ensure program eligibility.

The role includes intake and assessments, service plan development, and coordination with participants for community resources. Requirements include a Bachelor's degree in Human Services, certification within 3 months in IHC and Plan of Care, & a valid driver's license with insurance; strong writing and computer skills are essential.

Qualifications

• Bachelor’s degree in Human Service Field is required.
• Within three months, must become certified in IHC and Plan of Care.
• Valid driver’s license and vehicle insurance required.
• Excellent writing and computer skills are required.

Responsibilities

• Review referrals and assess program eligibility.
• Complete intake and initial assessment of services timely.
• Develop and monitor service plans per regulatory guidelines.
• Maintain contact with program participants as required.
• Submit service logs and billing documentation as procedures require.
• Attend OAAS meetings and trainings and rotate on-call support.

Skills

Eligibility review

Intake & assessment

Budget monitoring

Community resources

Billing documentation

On-call support

Data analysis

Documentation

Education

Bachelor's degree in Human Service Field

Tools

Computer skills

Excellent writing

Job description

Volunteers of America South Central Louisiana, Inc. is seeking a full-time, non-exempt professional to monitor service delivery and ensure program eligibility.

The role includes intake and assessments, service plan development, and coordination with participants for community resources. Requirements include a Bachelor's degree in Human Services, certification within 3 months in IHC and Plan of Care, & a valid driver's license with insurance; strong writing and computer skills are essential.