Strategic Key Accounts Lead

Colonial Group; Hauppauge (NY); Sur place; USD 85 000 - 110 000; Plein temps

Résumé du poste

Colonial Group is seeking a strategic Key Account Manager to oversee and grow relationships with our most valuable clients. You will serve as the primary contact, understand client goals, and tailor solutions to drive long-term success.

Collaborate with marketing, product, and operations to upsell, renew contracts, and monitor KPIs. You will build trust with decision-makers and deliver exceptional service while protecting account profitability.

Qualifications

• 3–5 years in account management, sales, or client services
• Bachelor's degree in business, marketing, or related field
• Strong communication, negotiation, and interpersonal skills
• Ability to manage multiple accounts and prioritize effectively

Responsabilités

• Serve as the primary point of contact for assigned key accounts
• Develop deep understanding of client business goals, challenges, and industry trends
• Build and maintain strong, long-term relationships with decision-makers and stakeholders
• Identify opportunities to upsell, cross-sell, and expand account value
• Collaborate with internal teams (e.g., marketing, product, operations) to deliver customized solutions
• Monitor account performance, track KPIs, and prepare regular reports
• Resolve issues promptly and ensure client satisfaction
• Negotiate contracts, renewals, and pricing agreements
• Stay informed about competitors and market dynamics

Connaissances

Account management

Sales

Client services

Communication

Negotiation

Interpersonal skills

Formation

Bachelor's degree in business, marketing, or related field

Description du poste

Colonial Group is seeking a strategic Key Account Manager to oversee and grow relationships with our most valuable clients. You will serve as the primary contact, understand client goals, and tailor solutions to drive long-term success.

Collaborate with marketing, product, and operations to upsell, renew contracts, and monitor KPIs. You will build trust with decision-makers and deliver exceptional service while protecting account profitability.