Field-Based Personal Care Management Trainer

Tempus Unlimited; Worcester (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Tempus Unlimited is seeking a Community-based Skills Trainer to educate consumers and surrogates on managing their consumer-directed hands-on care program in Worcester, MA and surrounding areas within a 60-mile radius.

The position is full-time (35 hours/week) with travel, a Monday-Friday schedule (8:30am-4:30pm), and an orientation/training period in Stoughton. A valid driver’s license and reliable vehicle are required.

Qualifications

• Experience providing services for people with disabilities and knowledge of PCA programs is preferred.
• Experience or education in teaching or counseling is helpful.
• Knowledge of community resources and social service systems is beneficial.
• Excellent communication, organizational, and writing skills.
• Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases.
• Specialized training provided as needed.

Responsibilities

• Follow-up on assigned functional skills training in a timely manner as determined by contract.
• Assess consumers and/or surrogate’s ability to manage PCA services.
• Train consumer and/or surrogate with the skills needed to manage their PCA program as outlined in the Mass Health Service Agreement and according to the Personal Care Management (PCM) Contract.
• Maintain confidentiality in all consumer related issues.
• Attend in-person or virtual trainings and meetings as requested by Supervisor or Manager, including monthly 1-1 meetings with your supervisor.
• Demonstrate a working knowledge of program policies and procedures and Mass Health regulations.
• Demonstrate a commitment to the Independent Living philosophy of consumer control.
• Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC) within 24 business hours.
• Work within company policies and in accordance with the PCM Contract in order to complete and track for receipt of required documentation within required timelines.[Assigned referrals and intake documentation, Service Agreements and Assessments for re-evaluations, Supportive documentation for intakes and re-evaluations as needed, Return all phone calls from surrogates and consumers within 72 business hours]
• Follow up with Supervisor and/or any other department on requests for skills training and tracking reports:[Non-billing, overbilling, overtime and ineligible consumers., Provide training and ongoing support for EVV., Provide Issue Focus training as requested., Consumer status updates., Pending Intake, Quarterly, Surrogate Change and Annual Reviews., Perform other duties as assigned by the Skills Trainer Supervisor or Management.]

Skills

Disability services experience

Teaching or counseling

Communication skills

Organizational skills

Writing skills

Education

Bachelor’s degree preferred

GED or High School Diploma required

Tools

Microsoft Office

Outlook

Databases navigation

Job description

Tempus Unlimited is seeking a Community-based Skills Trainer to educate consumers and surrogates on managing their consumer-directed hands-on care program in Worcester, MA and surrounding areas within a 60-mile radius.

The position is full-time (35 hours/week) with travel, a Monday-Friday schedule (8:30am-4:30pm), and an orientation/training period in Stoughton. A valid driver’s license and reliable vehicle are required.