PCA Skills Trainer & Community Care Coach (Travel)

Tempus Unlimited, Inc.; Walpole (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Tempus Unlimited, Inc. is seeking a Community-based Personal Care Management Skills Trainer to educate consumers on managing their consumer-directed hands-on care. The role covers the Walpole area, within a 60-mile radius, with travel required and mileage reimbursement.

Full-time, 35 hours per week, 8:30 am to 4:30 pm, Monday through Friday. The trainer collaborates to assess, train, and support participants, maintain confidentiality, and ensure compliance with MassHealth and PCM contracts.

Qualifications

• Experience providing services for people with disabilities and knowledge of PCA programs is preferred.
• Experience or education in teaching or counseling is helpful.
• Knowledge of community resources and social service systems is beneficial.
• Excellent communication, organizational, and writing skills.
• Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases.
• Specialized training provided as needed.

Responsibilities

• Follow up on assigned functional skills training in a timely manner as determined by contract.
• Assess consumers and/or surrogate ability to manage PCA services.
• Train consumers and/or surrogates the skills needed to manage their PCA program as outlined in the Mass Health Service Agreement and according to the PCM Contract.
• Maintain confidentiality in all consumer related issues.
• Attend in-service, supervision and staff development meetings when requested by Supervisor or Manager.
• Demonstrate a working knowledge of program policies and Mass Health regulations.
• Demonstrate a commitment to the Independent Living philosophy of consumer control.
• Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).
• Work within company policies and in accordance with the PCM Contract in order to complete and track for receipt of required documentation within required timelines.
• Assigned referrals and intake documentation; Service Agreements and Assessments for re-evaluations; Supportive documentation for intakes and re-evaluations as needed.
• Return all phone calls from surrogates and consumers within 72 business hours.
• Work within policies to complete and submit internal requirements: Progress Notes, Dayforce, Outlook Schedule, Mileage and Expense Forms.
• Return all required email communications within 48 business hours.
• Follow up with Supervisor on requests for skills training and tracking reports: Non-billing, overbilling and ineligible consumers.
• Provide training and ongoing support for EVV.
• Major problems requiring skills training and consumer status updates; Intake, Quarterly and Annual Reviews.

Skills

Experience with disabilities and PCA

Teaching or counseling

Community resources knowledge

Communication skills

Microsoft Office/Outlook

Navigate databases

Specialized training

Education

Bachelor’s Degree preferred

GED or High School Diploma required

Tools

Microsoft Office/Outlook

Database navigation

Job description

Tempus Unlimited, Inc. is seeking a Community-based Personal Care Management Skills Trainer to educate consumers on managing their consumer-directed hands-on care. The role covers the Walpole area, within a 60-mile radius, with travel required and mileage reimbursement.

Full-time, 35 hours per week, 8:30 am to 4:30 pm, Monday through Friday. The trainer collaborates to assess, train, and support participants, maintain confidentiality, and ensure compliance with MassHealth and PCM contracts.