Field-Based Healthcare Account Success Lead

Comfort Medical, LLC; St. Louis (MO); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Flexible work arrangements

Professional development

Job summary

Comfort Medical, LLC is seeking an Account Success Manager to drive referral optimization and patient access across the Missouri territory. The role involves in-person provider engagement, education, and collaboration with referral coordinators to remove onboarding barriers and improve outcomes.

You will conduct regular visits, strengthen relationships with healthcare providers and staff, and support adoption of Comfort Medical products and programs while maintaining thorough documentation and

Qualifications

• High school diploma or equivalent required.
• Associate/Bachelor's degree preferred for advanced roles.

Responsibilities

• Oversee referrals and patient onboarding in assigned geography.
• Collaborate with cross-functional teams to resolve barriers to referral and onboarding.
• Engage accounts through regular field visits and strategic planning to meet territory goals.
• Educate providers and staff on referral requirements and patient access processes.
• Maintain accurate records and communicate updates to stakeholders.

Skills

Interpersonal skills

Initiative

Travel readiness

Driver's license

Territory management

Education

High school diploma or equivalent

Associate/Bachelor's degree preferred

Tools

CRM platforms

Multiple computer systems

Job description

Comfort Medical, LLC is seeking an Account Success Manager to drive referral optimization and patient access across the Missouri territory. The role involves in-person provider engagement, education, and collaboration with referral coordinators to remove onboarding barriers and improve outcomes.

You will conduct regular visits, strengthen relationships with healthcare providers and staff, and support adoption of Comfort Medical products and programs while maintaining thorough documentation and