Field-Based Community Health Navigator

Jobtome; Marysville (WA); On-site; USD 23,000 - 44,000; Full time

Job summary

Molina Healthcare seeks a compassionate Community Health Worker to support community-based member advocacy activities. You will serve as a local advocate and resource, using knowledge of the community to engage and assist vulnerable members in managing health care needs and Medicaid eligibility.

You will collaborate with the health care services team, perform non-clinical paraprofessional duties in the field, meet with members in homes, shelters, and provider offices, and help navigate benefits,

Qualifications

• At least 1 year of health care experience with underserved populations.
• CHW certification may be required for some states.
• Valid driver's license, reliable transportation, and auto insurance for travel.
• Ability to multi-task while speaking with members.
• Excellent customer service skills.
• Strong organizational and time-management abilities.
• Willingness to learn other lines of business and software systems.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office and related software.

Responsibilities

• Engages with members as an advocate and resource to support management of health care needs.
• Collaborates with the health care services team by providing non-clinical paraprofessional duties in the field (homes, shelters, provider offices).
• Helps members navigate and maximize Medicaid benefits; assists with scheduling, transportation, prescriptions, and follow-ups.
• Assists members in accessing social services such as housing, food, employment, etc.
• Provides outreach to locate and support disconnected members with special needs.
• Researches available data to locate hard-to-contact members across databases and locations.
• Participates in outreach activities (telephonic and face-to-face).
• Guides members to maintain Medicaid eligibility and other financial resources.
• Travel may be required up to 50-80% depending on state/contractual requirements.

Skills

Customer service

Organizational skills

Time management

Communication skills

Multi-tasking

Driver's license

Education

CHW certification

CMA

Tools

Microsoft Office

Job description

Molina Healthcare seeks a compassionate Community Health Worker to support community-based member advocacy activities. You will serve as a local advocate and resource, using knowledge of the community to engage and assist vulnerable members in managing health care needs and Medicaid eligibility.

You will collaborate with the health care services team, perform non-clinical paraprofessional duties in the field, meet with members in homes, shelters, and provider offices, and help navigate benefits,