Field-Based Community Health Navigator

Jobtome; Circleville (OH); On-site; USD 23,000 - 44,000; Full time

Benefits offered by this job

Competitive benefits and compensation

Job summary

Molina Healthcare is seeking a Community Health Worker to support community-based member advocacy activities. The role includes non-clinical paraprofessional duties in the field, meeting with members in various settings, and helping navigate health plan benefits.

The position emphasizes outreach, coordination with care teams, and assisting with Medicaid eligibility while traveling 50–80% as required by state contracts.

Qualifications

• At least 1 year of health care experience with underserved populations.
• CHW certification may be required in some states.
• Valid driver's license and reliable transportation.
• Ability to multitask while assisting members.
• Excellent customer service and communication skills.
• Proficiency with Microsoft Office and related software.
• Organizational and time-management skills.
• Willingness to learn other programs and systems.
• Bilingual abilities depending on community needs.

Responsibilities

• Engages with members as an advocate and resource to support management of health care needs.
• Collaborates with and supports the health care services team by providing non-clinical paraprofessional duties in the field, including meetings with members in homes, nursing homes, shelters, and provider offices.
• Assists members in navigating and maximizing health plan benefits (scheduling, transportation arrangements, prescriptions, follow-up).
• Assists members in accessing social services such as housing, food, employment, etc.
• Provides outreach to locate and support disconnected members with special needs.
• Conducts research to locate members Molina has been unable to contact (databases, providers, caregivers, last known addresses, shelters).
• Participates in ongoing or project-based member outreach activities (telephonic and/or face-to-face).
• Guides members to maintain Medicaid eligibility and other financial resources.

Skills

Customer service

Communication skills

Time management

Multi-tasking

Microsoft Office

Education

CHW certification

Tools

MS Office

Job description

Molina Healthcare is seeking a Community Health Worker to support community-based member advocacy activities. The role includes non-clinical paraprofessional duties in the field, meeting with members in various settings, and helping navigate health plan benefits.

The position emphasizes outreach, coordination with care teams, and assisting with Medicaid eligibility while traveling 50–80% as required by state contracts.