Community Health Navigator

Jobtome; Grove City (OH); On-site; USD 23,000 - 44,000; Full time

Job summary

Molina Healthcare seeks a Community Health Worker to advocate for members and connect them with community resources. You will meet members in homes, shelters, and provider offices to support health care needs and maximize plan benefits.

Role involves travel (50-80%), assisting with scheduling, transportation, and referrals to social services, while upholding quality, cost-effective care strategies.

Qualifications

• At least 1 year of health care experience with underserved populations.
• CHW certification may be required for some states.
• Valid driver's license, reliable transportation, and insurance for travel.
• Ability to multi-task applications while speaking with members.
• Excellent customer service and communication skills.
• Proficiency in Microsoft Office and relevant software.

Responsibilities

• Advocate and resource for members to manage health care needs.
• Support health care services team with non-clinical duties in the field.
• Help members navigate benefits, schedule appointments, arrange transport.
• Assist members in accessing social services such as housing, food, etc.
• Provide outreach to locate and assist disconnected members.
• Conduct research to locate hard-to-contact members using databases or visits.
• Participate in ongoing or project-based member outreach activities.
• Guide members to maintain Medicaid eligibility and other resources.
• Local travel may be 50-80% per state/contract requirements.

Skills

Healthcare experience

Customer service

Multi-tasking

Communication skills

Driver license

Microsoft Office

Education

CHW certification

CMA

Tools

Microsoft Office

Job description

Molina Healthcare seeks a Community Health Worker to advocate for members and connect them with community resources. You will meet members in homes, shelters, and provider offices to support health care needs and maximize plan benefits.

Role involves travel (50-80%), assisting with scheduling, transportation, and referrals to social services, while upholding quality, cost-effective care strategies.