Field-Based Community Health Advocate

Molina Healthcare, Inc.; Athens (LA); On-site; USD 23,000 - 44,000; Full time

Job summary

Molina Healthcare, Inc. is seeking a Community Health Worker to provide local advocacy for vulnerable members, help navigate Medicaid benefits, and support the health care services team in the field. The role involves home visits, outreach at shelters and provider offices, arranging transportation, scheduling appointments, and connecting members with social services.

Travel up to 50-80% may be required. Strong communication and MS Office skills are essential; CHW certification and a valid

Qualifications

• 1 year health care experience, preferably with underserved populations.
• CHW certification may be required for certain states.
• Valid and unrestricted driver’s license and reliable transportation for travel.
• Ability to multitask while speaking with members.
• Excellent customer service skills.
• Strong organizational and time‑management skills.
• Willingness to learn other programs and software.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office applications.

Responsibilities

• Engages with members as an advocate and resource to support management of health care needs.
• Supports health care services team with non-clinical paraprofessional duties in the field (home visits, shelters, provider offices).
• Helps members navigate Medicaid benefits and arrange transportation for visits.
• Assists members in accessing social services and community resources.
• Outreach to locate and assist disconnected members with special needs.
• Conducts field outreach and data-driven member research to locate hard-to-reach individuals.
• Participates in ongoing or project-based outreach activities (telephonic and in-person).
• Guides members to maintain Medicaid eligibility and other financial resources.

Skills

Health care experience

CHW certification

Driver's license

Customer service

Organizational skills

Time management

Communication skills

Microsoft Office

Willingness to learn

Tools

Microsoft Office

Job description

Molina Healthcare, Inc. is seeking a Community Health Worker to provide local advocacy for vulnerable members, help navigate Medicaid benefits, and support the health care services team in the field. The role involves home visits, outreach at shelters and provider offices, arranging transportation, scheduling appointments, and connecting members with social services.

Travel up to 50-80% may be required. Strong communication and MS Office skills are essential; CHW certification and a valid