Field-Based Community Health Advocate

Molina Healthcare; Northern (KY); Hybrid; USD 22,000 - 44,000; Full time

Benefits offered by this job

Competitive benefits

Equal opportunity employer

Job summary

Molina Healthcare seeks a Community Health Worker to support community-based member advocacy and coordinate care with the health services team. You will meet members in homes, shelters, and provider offices, helping them access benefits and non-clinical services to improve care management.

The role emphasizes outreach, navigation of health plans, and collaboration with cross-functional teams to assist vulnerable populations and ensure quality care delivery.

Qualifications

• At least 1 year of health care experience, preferably with underserved populations.
• CHW certification may be required for certain states.
• Valid driver's license, reliable transportation, and adequate auto insurance for travel.
• Ability to multitask applications while speaking with members.
• Excellent customer service skills.
• Strong organizational and time-management skills.
• Willingness to learn other programs and software systems.

Responsibilities

• Engages with members as an advocate and resource to support health care needs.
• Provides non-clinical paraprofessional duties in the field (home visits, shelters, provider offices).
• Helps members navigate and maximize health plan benefits (appointments, transportation, refills, follow-ups).
• Assists members in accessing social services (housing, food, employment).
• Outreach to locate/disconnected members with special needs.
• Conducts research to locate hard-to-reach members using databases and community resources.
• Participates in outreach efforts (telephonic or in-person).
• Guides members to maintain Medicaid eligibility and financial resources.

Skills

Health care exp

Customer service

Verbal & written comms

Organizational skills

Time management

Multitasking

Driver's license

MS Office

Tools

MS Office

Job description

Molina Healthcare seeks a Community Health Worker to support community-based member advocacy and coordinate care with the health services team. You will meet members in homes, shelters, and provider offices, helping them access benefits and non-clinical services to improve care management.

The role emphasizes outreach, navigation of health plans, and collaboration with cross-functional teams to assist vulnerable populations and ensure quality care delivery.