Field-Based Community Health Advocate

Molina Healthcare; Papillion (NE); On-site; USD 22,000 - 44,000; Full time

Job summary

Molina Healthcare seeks a Community Health Worker to support community-based member advocacy and connect vulnerable members with health care resources. You will engage with members in homes, shelters, and provider offices to navigate benefits and health plan options.

Responsibilities include coordinating appointments, arranging transportation, and connecting members with social services, while maintaining Medicaid eligibility and following up on missed visits. Local travel is common.

Qualifications

• CHW certification may be required for certain states.
• Proven customer service skills and ability to communicate clearly.
• Ability to multi-task while speaking with members.
• Familiarity with basic software systems like MS Office.

Responsibilities

• Advocate for members and assist with health care management.
• Meet with members in homes, nursing facilities, shelters, and provider offices.
• Help members access benefits, schedule appointments, arrange transportation, and follow up on care.
• Assist members in accessing social services and community resources.
• Locate and support disconnected members with special needs.
• Research to locate members and extend outreach efforts.
• Assist with Medicaid eligibility maintenance and financial resources navigation.
• Travel locally as required (50-80%).

Skills

CHW certification

Customer service

Multi-tasking

Verbal and written communication

Tools

MS Office

Job description

Molina Healthcare seeks a Community Health Worker to support community-based member advocacy and connect vulnerable members with health care resources. You will engage with members in homes, shelters, and provider offices to navigate benefits and health plan options.

Responsibilities include coordinating appointments, arranging transportation, and connecting members with social services, while maintaining Medicaid eligibility and following up on missed visits. Local travel is common.