Field-Based Community Health Advocate

Jobtome; Granville (ND); On-site; USD 23,000 - 44,000; Full time

Job summary

Molina Healthcare is seeking a Community Health Worker to advocate for and assist vulnerable members with managing health care needs. You will visit members in homes, shelters, and provider offices, helping them access benefits and social services.

Responsibilities include scheduling, transportation, and follow-up on missed appointments, while supporting broader health plan initiatives. Local travel of 50-80% is common.

Qualifications

• At least 1 year of health care experience, preferably with underserved or special needs populations.
• Community Health Worker (CHW) certification may be required for certain states.
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job travel.
• Ability to multi-task applications while speaking with members.
• Excellent customer service skills.
• Proficiency with Microsoft Office suite.
• Willingness to learn other lines of business, programs and software systems.

Responsibilities

• Engages with members as an advocate and resource to support management of health care needs.
• Collaborates with the health care services team by providing non-clinical paraprofessional duties in the field (homes, shelters, provider offices).
• Helps members navigate and maximize health plan benefits, including scheduling appointments and arranging transportation.
• Assists members in accessing social services such as housing, food, employment, etc.
• Provides outreach to locate and support disconnected members with special needs.
• Conducts research to locate members not contacted by Molina using databases or field visits.
• Participates in outreach activities (telephonic or face-to-face).
• Guides members to maintain Medicaid eligibility and other financial resources.

Skills

Healthcare experience

Customer service

Communication skills

Driver's license

Office software

Education

CHW certification

Tools

Microsoft Office

Job description

Molina Healthcare is seeking a Community Health Worker to advocate for and assist vulnerable members with managing health care needs. You will visit members in homes, shelters, and provider offices, helping them access benefits and social services.

Responsibilities include scheduling, transportation, and follow-up on missed appointments, while supporting broader health plan initiatives. Local travel of 50-80% is common.