Field-Based Case Manager — Travel-Heavy Role

CVS Health; Centralia (IL); On-site; USD 29,000 - 62,000; Full time

Job summary

CVS Health in Illinois is seeking a Case Management Coordinator to assess, develop and coordinate care plans for members, with telephonic and face-to-face interactions. The role emphasizes holistic wellness, leveraging clinical tools, and collaboration with Aetna programs to ensure effective care transitions.

Travel 50-75% is required, and a bachelor’s or master’s in behavioral health or human services is preferred.

Qualifications

• Southern Illinois residency and surrounding counties required.
• Minimum of 2 years in case management, behavioral health, social services, or related field.
• Willing and able to travel 50-75% with own vehicle to meet members face to face in surrounding areas.

Responsibilities

• Assess, plan, implement and coordinate all case management activities telephonically and/or face to face.
• Assessments consider member needs, benefit plan eligibility and integration with Aetna programs.
• Consult with supervisor and others to overcome barriers and present cases for multidisciplinary focus.

Skills

Case management experience

Behavioral health experience

Travel readiness

Driver's license

Education

Bachelor's or Master in Behavioral Health or Human Services

Tools

Microsoft Office (Excel)

Job description

CVS Health in Illinois is seeking a Case Management Coordinator to assess, develop and coordinate care plans for members, with telephonic and face-to-face interactions. The role emphasizes holistic wellness, leveraging clinical tools, and collaboration with Aetna programs to ensure effective care transitions.

Travel 50-75% is required, and a bachelor’s or master’s in behavioral health or human services is preferred.