Field Automotive Electrical Technician – On-Site & Support

Smart Start, Inc.; South Boston (VA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Birthday bonus

Company discounts

Life insurance

Telemedicine access

Short & long-term disability

Work/life balance

Professional growth

Industry-leading technology

Job summary

Smart Start, Inc. is seeking a Service Technician to ensure the reliable operation of alcohol monitoring and vehicle electronic systems. You will work hands-on across automotive and electrical aspects, delivering support to public safety and compliance teams.

Responsibilities include installation, troubleshooting, customer training, and field service at two Virginia shops. A strong emphasis on organization, confidentiality, and customer satisfaction is required.

Qualifications

• High School Diploma or equivalent.
• Proficiency with 12-volt DC systems including GPS, remote start, stereo, and backup camera installations.
• Experience with wiring, connectors, diagnostics, multimeter testing, and circuit analysis.
• Hands-on experience servicing head units, logger boxes, cameras, modems.
• Vehicle dashboards and interior panels handling and secure mounting of devices.
• Customer-facing experience with professionalism and problem-solving.

Responsibilities

• Install, service, troubleshoot, and remove alcohol monitoring and vehicle electronic devices.
• Maintain a clean, organized work environment.
• Conduct customer training sessions and provide phone support.
• Make daily/weekly reminder calls for upcoming appointments.
• Perform monthly inventory audits and assist nearby facilities.
• Manage weekly work hours (≤ 40 hours/week) and communicate with management.
• Uphold confidentiality, data security, and compliance with laws.
• Perform additional duties including vehicle-to-vehicle transfers.

Skills

12-volt DC systems

Diagnostics

Multimeter testing

Circuit analysis

Ignition systems

BCM (Body Control Module)

Customer-facing

Phone support

Education

High School Diploma or equivalent

Tools

GPS systems

Remote starts

Head units

Cameras

Modems

Job description

Smart Start, Inc. is seeking a Service Technician to ensure the reliable operation of alcohol monitoring and vehicle electronic systems. You will work hands-on across automotive and electrical aspects, delivering support to public safety and compliance teams.

Responsibilities include installation, troubleshooting, customer training, and field service at two Virginia shops. A strong emphasis on organization, confidentiality, and customer satisfaction is required.