Automotive Electrical Technician - Field Service Pro

Smart Start, Inc.; Richmond (VA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k) match

Birthday/Anniversary bonus

Employee discounts

Life insurance

Telemedicine

Short-term disability

Long-term disability

Growth opportunities

Job summary

Smart Start, Inc. is seeking a Service Technician to ensure reliable operation of alcohol monitoring and vehicle electronic systems. This on-site role blends automotive electrical work with customer service, requiring hands-on technical skills and strong communication.

Ideal candidates have a high school diploma and at least 1 year in a customer-facing role, with the ability to train clients and provide phone support as needed.

Qualifications

• High School Diploma or equivalent required.
• Proficiency with 12-volt DC systems and vehicle electronics.
• Experience with diagnostics tools and safety protocols.

Responsibilities

• Install, service, troubleshoot, and remove alcohol monitoring and vehicle electronic devices.
• Maintain a clean, organized, and hazard-free work environment.
• Conduct customer training sessions and provide phone support to ensure satisfaction.
• Make daily or weekly reminder calls to customers with upcoming appointments.
• Manage weekly work hours and communicate effectively with management.

Skills

12V DC systems

Diagnostics testing

Electrical wiring

Vehicle electronics

Education

High School Diploma

Tools

Multimeter testing

Circuit analysis

Job description

Smart Start, Inc. is seeking a Service Technician to ensure reliable operation of alcohol monitoring and vehicle electronic systems. This on-site role blends automotive electrical work with customer service, requiring hands-on technical skills and strong communication.

Ideal candidates have a high school diploma and at least 1 year in a customer-facing role, with the ability to train clients and provide phone support as needed.